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COMPANY >
British Telecom & Mercury Blue
HEADLINE >
Answering the call to accelerate business growth and enhance
profitability
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Telecommunications: PowerConnex in partnership with
BT Contact Centre Solutions helps enable Australian
outsourced contact centre operator; Mercury Blue to improve
its business model.
Mercury Blue is a dynamic outsourced
contact centre specialist serving principally Australian
clients, providing both outbound calling and in-bound call
reception capability. Communications technology plays a
pivotal role in the business and is the key enabler to
maximise productivity and maintain the low infrastructure
costs that are necessary for it to compete effectively in
its chosen market.
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