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On Demand Hosted Centre
PowerConnex 'on-demand' provides organisations immediate online
access to our digital call centre technology, without outlaying
capital expenditure.
'On-demand' employs a usage only payment system with no long
term contracts! Furthermore you pay for only connected calls in 6
second increments as well as a small access fee.
'On-demand' provides you access to our comprehensive suite of
services that you can activate as needed without additional
charges. Critically, you will be able to report on the progress
and/or success of campaigns and individual performance; both in
real-time and historically.
'On-demand' is a multi-media system with voice, email, SMS, fax
and Internet available to you in the capacity for both inbound and
outbound campaigns.
To get started, you need a high-speed internet connection, a
computer and optionally phone. Contact
us today for more information.
The system is easy to use, in fact many of our clients use the
predictive dialler function combined with a simple script and
thereby monitor the progress of campaigns via the PowerWise
reporting function. When the campaign is complete, they simply
generate a summary report for analysis.
If you want to experience the dramatic affect digital call
centre technology can have on your business, but unsure of whether
you are ready to invest in a system of your own, 'on-demand' is an
ideal service. In effect, you can 'try before you buy'. You can
also take advantage of the scalability of 'on-demand' - ie; use
ten lines today and 100 tomorrow - the system has enormous data
capacity!
PowerConnex recognises that as with any hosted system, security
is paramount; we therefore use Class 1 security facilities with
network redundancy for your piece of mind.
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