Outsourced Contact Centre Services
PowerConnex provides highly cost efficient, and quality outsourced contact centre services; inbound: helpdesks and data entry services.
| Outbound |
Inbound |
| Telemarketing |
Contact Centres |
| Telesales |
Helpdesks |
| |
Data Entry |
Data Entry
PowerConnex provides quality data entry services; Single and Double entry.
IT&T Infrastructure Expertise
The significant advantage of outsourced services is that they provide companies with an immediate response to their contact centre requirements; without the costly need to either set-up or support the IT Infrastructure. Our expertise in developing and maintaining quality contact centre equipment will enable you to get on with the business at hand without worry about the IT Infrastructure.
Helpdesks
Outsourcing helpdesks of any nature makes a lot of sense. PowerConnex can provide helpdesks services within given time periods as on a 24x7 basis.
Contact Centres
Regardless of the nature of your contact centre, PowerConnex can provide you with a highly competitive and quality service on a 24x7 basis - around the clock, including overflow arrangements, we will also provide full reporting and QA Call Recordings.
Telemarketing / Telesales.
PowerConnex us an expert in the field of marketing / sales abilities.
